FAC training

If you're unsure about the Funded Agency Channel, My Agency or the Service Agreement Module, or simply want to get more out of reports then you may benefit from FAC training.

Am I eligible for training?

Training is available for registered My Agency users from organisations that receive service agreement funding from the Department of Health and Human Services and/or the Department of Education and Training.

Note, you must be a registered My Agency user prior to enrolling for training

What topics are covered?

  • accessing and understanding funding, targets, invoices and other service agreement data
  • viewing users and organisation authority
  • completing the Service Agreement Compliance Certification (SACC)
  • updating contact details
  • viewing Regional Individual Support Package System client data and funding breakdown (for DHHS funded organisations, where applicable)
  • Service Delivery Tracking (for DHHS funded organisations, where applicable)

How much does training cost?

All training is free of charge, however, cancellations within 24 hours of the session may incur a $75 cancellation fee.

Where is the training?

Training sessions are approximately three and a half hours in length, from 10:00 am to 1:30 pm, and are held at 50 Lonsdale Street, Melbourne.

What dates are available?

Sessions for 2018 are as follows:

  • Thursday 15 February
  • Tuesday 20 March
  • Friday 13 April
  • Friday 4 May
  • Friday 15 June
  • Thursday 12 July
  • Tuesday 21 August
  • Thursday 13 September
  • Wednesday 17 October
  • Friday 16 November

Book into training

Book into a training session