CRISSP training

Are you new to using the Client Relationship Information System for Service Providers (CRISSP) or looking for tips and tricks? You may benefit from CRISSP training.

CRISSP training is tailored to different user requirements and tasks.

To find the right CRISSP training for you, select a business area from the list below:

  • Placement and support

    The CRISSP Placement and support learning program equips Community Service Organisation (CSO) staff with the fundamental skills required to utilise CRISSP.

    Course details

    Course type: Face-to-face

    Duration: two days

    Cost: free

    Venue: Department of Health and Human Services, L2 training rooms, 50 Lonsdale Street, Melbourne

    Further information: Visit the DHHS website for more information about CRISSP Placement and support learning programs and resources or email cris.training@dhhs.vic.gov.au

    Book into training

    Bookings are managed using the trybooking system. 

  • Contracted case management

    The CRIS Contracted Case Management learning program equips CSO CCM staff with the fundamental skills required to utilise CRIS.

    Course details

    Course type: Face-to-face

    Duration: one day

    Cost: free

    Venue: Department of Health and Human Services, L2 training rooms, 50 Lonsdale Street, Melbourne

    Further information: Visit the DHHS website for more information about CRIS CCM learning programs and resources or email cris.training@dhhs.vic.gov.au

    Book into training

    Bookings are managed using the trybooking system. 

  • Disability services

    Disability new starter training equips users with the fundamental skills required to use CRISSP, including Quarterly Data Collection (QDC) reporting and recording of client information.

    Download the course outline for more information.

    To book, complete the nomination form for each participant and email crissp.training@dhhs.vic.gov.au to request availability for this training.  


    Individual support plan - funding plan training equips users with a skills required to use CRISSP for ISP-FP and to develop a comprehensive understanding of how to complete a funding proposal for external facilitators.

    Download the course outline for more information.

    To book, complete the nomination form for each participant and email crissp.training@dhhs.vic.gov.au to request availability for this training.  

  • Youth justice and youth services

    Youth new starter training provides a comprehensive understanding of how to use CRISSP for workers in Youth Justice and Youth Services programs including Youth Justice Community Support Service, Youth Justice Group Conferencing, Finding Solutions, Adolescent Support and Leaving Care.

    Course dates:

    • 22 February 2019, 9.30 am - 4.00 pm
    • 26 April 2019, 9.30 am - 4.00 pm
    • 11 June 2019, 9.30 am - 4.00 pm
    • 23 August 2019, 9.30 am - 4.00 pm
    • 25 October 2019, 9.30 am - 4.00 pm
    • 29 November 2019, 9.30 am - 4.00 pm

    Download the course outline for more information.

    To book, complete the nomination form for each participant and email to crissp.training@dhhs.vic.gov.au

  • General - tips and tricks

    General - tips and tricks half day training provides basic CRISSP tips and tricks information. This course is not aligned with any business area and is not designed for new starters.

    Download the course outline for more information.

    To book, complete the nomination form for each participant and email crissp.training@dhhs.vic.gov.au to request availability for this training.