Organisations can view the outcome of the indexation by logging into My Agency. As price indexation commenced on 1 July 2019, backdated arrears will be paid on:
- 6 August 2019 for Individual Support Packages, Futures for Young Adults and Out of Home Care - Targeted Care Packages funding processed through the RIS system, or where the total indexation arrears payment is less than $100
- 25 July 2019 for all other activities
Indexation rates The rate of indexation is available here. Further information is available in Chapter 3.4.2 of the Service Agreement Information Kit.
My Agency and Service Agreement Module reports
Agencies can check price indexation that applies to them through a number of reports, or by viewing the applicable version (s) of their organisation's service agreement (s) through the Service Agreement Module (SAM).