Service Agreement Requirements

Service Agreement Requirements is a streamlined contract document. This document replaces the Service Agreement Information Kit and the Policy and Funding Guidelines

The Service Agreement Requirements is a contractual document and outlines the departmental responsibilities and the policies and obligations that all funded organisations must comply with. 

To meet the terms of the service agreement, funded organisations must ensure they comply with:

  • the service agreement
  • the standard policies and obligations in the Service Agreement Requirements 
  • the specific policies and obligations in each relevant activity description.

The Service Agreement Requirements document is available as follows:

Refer to the service agreement webpage <https://fac.dhhs.vic.gov.au/service-agreement> for further information.